INTERNET PROTOCOL TELEVISION FREQUENTLY ASKED QUESTIONS
Technically IPTV means Internet Protocol Television, all it actually means is that you can now receive live television channels through your Internet connection without using a satellite dish, television aerial or computer. The iptv set-top box connects straight to your television meaning no connecting cables from your computer to your TV the iptv-internet set-top box works using a remote control just like a normal satellite or cable receiver.
Q: What is IPTV? A: Internet Protocol Television (IPTV) uses Internet technology to transmit (or stream) live television to your TV, personal computer or mobile device. IPTV uses a broadband Internet connection to deliver top International TV content anywhere in the world, without a satellite dish.
Q: How does IPTV provide the channels? A: We provide the hardware. The software, channel programming and TV service are over the internet.
Q: Is there any commitment or contract involved? A: No. There is no commitment involved with purchasing the IPTV service. You can pay monthly or for longer periods of time to obtain a discount.
Q: Does it consume a lot of data? A: It depends how much television you watch each day but it is strongly recommended that you have an unlimited data plan with your internet service provider or us.
Q: Can I use IPTV if I live in an apartment complex, high-rise building, camping-site or boat? A: Yes, IPTV is perfect for people who live in a location where a satellite dish can not be installed. All you need is access to the internet.
Q: Do I need a computer? A: No. The IPTV box connects directly to your router via Ethernet or WIFI and directly to your TV via HDMI. No computer is required.
Q: Do I need a VPN (Virtual Private Network)? A: No. You don't need a VPN network to use our IPTV.
Q: Can I move the box to another address? A: Yes. You can take it where you like – anywhere in the world.
Q: What if something goes wrong? A: We have experienced people at the office to provide technical support. We are here to help. If the box is faulty we will repair or replace it at a charge if applicable. Any issues with the channel service or payments, just contact us.
Q: Can I attach more than one TV? A: The IPTV can only stream one TV channel at once. You can connect more TV's with a modulator but this will show the same channel as the main TV. You can of course have as many IPTV boxes as you like but each one requires 10Mb/s and own subscription.
Q: Do you offer any demo/trial accounts? A: No, we do not offer any demo or trial accounts at this time.
Q: Can I use one subscription on multiple receivers? A: At the moment each subscription is only good for one box if you you take WOW TV. Each box would require a subscription. With Nitro TV there are subscriptions to use more than one device.
Q:What’s the minimum Internet requirements to use your service? A: The minimum system requirements to watch IPTV, internet speed must be at least 6 to 8Mbps for SD (standard definition) Channels and 10Mbps for HD (high definition) Channels.
Q: Will this work with any ISP (Internet Service Provider)? A: Mostly, there are a few ISP's that will block IPTV servers. You should contact your ISP to verify that they don't have any such blocks on their end. However, you can use a VPN as a workaround. Q: How can I add channels to my favorites list? A: Let us know what device you are using and we will be able to let you know if it is possible or not. Q: Why can't I see any video on demand content on my Mag receiver? A: Video on demand only works with the latest receivers at the moment. We recommend using a newer receiver.
Q: Can I use WowTV and Nitro TV on Apple TV, Chromecast, my computer or my smartphone? A: With the WowTV app, it can only be installed on a android device.
With Nitro TV you have a bigger selection of devices to view on, like MAG, Android, Some URL Browsers, ISO
devices, Smart TV's, KODI Addon, GSE and STB Emulator.
Q: Are there different packages that I can order? A: Yes, there are. See IPTV Packages for more info.